Q: How many locations do you have?
A: We have two different locations with which to serve you. We have a location in Ferndale and another in Lincoln Park.
Q: What types of batteries do you carry?
A: We carry batteries for all makes, models, and devices. For a complete listing of our battery inventory, please visit the Products section of our website.
Q: Can I request an order through your website?
A: Yes, you can. By submitting a battery order request on our contact page, we will be able to provide the right battery products to you at the right price.
Q: How far away are your locations from my home?
A: That depends on where you live. If you would like to determine the distance to either one of our locations, please visit the contact page of our website.
Q: How much does a new battery cost?
On average, our brand new batteries are 40% less expensive than any other retail location and are also installed for free. We highly recommend contacting a battery specialist at either our Ferndale or Lincoln Park location to determine the replacement cost of your battery.
Q: Do you carry batteries for specialty batteries?
A: Yes, we do. We have had requests for unique batteries that power radio-controlled planes and cars, solar-powered equipment, motorcycles, golf carts, backup power sources, and much more. We encourage you to contact us to help with your specialty battery search.
Q: If you have to order a battery for me, how long will it take?
A: If we have to order a battery for a customer. we typically receive delivery of the product within a few days. For common battery orders that may not currently be in stock, we are able to receive same-day delivery.
Q: Do you offer any warranties on the batteries that you sell?
A: Yes. For automotive batteries sold at either of our locations, we offer a three-year free replacement warranty. If you have questions about our battery warranties, please contact our Ferndale or Lincoln Park location, and we will be happy to assist you.
Q: How can I receive coupons and future product discounts from your company?
A: As a loyal customer to Motor City Battery Company, you will be offered future battery discounts. We encourage you to subscribe to our discount battery email club to receive these offers on a timely basis.
Q: What is your product return policy?
A: We believe in a Hassle-Free return policy for our batteries. That means as easy as we can provide a return for your product, we will. Legitimate issues with products that we sell will warrant a cash-back exchange.
Q: How do I know that I need a new battery?
A: At our Lincoln Park location, we offer free electrical checks to test the health of the battery in your vehicle. With each test, we provide a customized readout of your expected battery life so you know when to purchase a new battery.
Q: When should I consider buying a new battery?
A: After getting a battery checkup, if your readout indicates low battery life, then purchasing a new battery for your vehicle will be a wise investment. Carbon pile load testing for your battery is determined during your checkup and approximates a car start to determine the overall battery health and longevity of the battery. Our on-site technicians have certified conductance testers to electronically read your battery and provide these reports.